FAQs
When is the Keller open?
The Keller is open Monday - Thursday 5pm until 11pm (food served from 5.30pm until 10.30pm) and Friday - Saturday 5pm until 12 midnight (food available). The Keller is closed on Sunday.
Are children allowed in the Keller at any time?
Yes, children are allowed in the Keller during the week (Monday - Thursday).
How old do you have to be to go to the Keller on the weekend?
The Keller is a venue for over 21's. Proof of age maybe required on the door (UK photo driving licence or Passport accepted). The management reserve the right to refuse entry, without necessarily disclosing any reason.
Do you have to pay to get in the Keller on the weekend?
Yes, entry to the Keller is £5 after 8pm (please see our
special offers
page for changes to this advertised price). Residents of the Coppid Beech Hotel must also pay this admission charge.
Do you offer discounts for larger groups on the weekend?
Yes, please contact us on 01344 303333 to discuss.
What's the dress code?
The Keller has a relaxed dress code, however if you wish to go to Apres nightclub once the Keller has closed on Friday and Saturday nights, dresscode and age restrictions apply. The dresscode for Apres is as follows:
No ripped, torn or frayed denim
No sportswear
No hooded tops
No steel-toe-capped shoes/boots
No trainers
No offensive slogans
Apres is an over 25's nightclub.
What's your smoking policy?
It is against the law to smoke anywhere on our premises. We have a designated smoking area outside where we ask all our customers to go to smoke.
www.smokefreeengland.co.uk
Who's playing this weekend in the Keller?
How do I get tickets for a ticketed night in the Keller?
Please call us with your credit card details ready, or come in and see us, to pay for and pick up your tickets.
I've booked a table on the weekend in the Keller restaurant; can I order my meal on the night?
No. It is a condition of the booking that we must receive a menu pre-order. Failure to provide us with your pre-order will result in us selecting your menu on your behalf.
We're a band, and are keen to play at the Keller, how do we get involved?
Please
contact us and we will pass on your details to our agents.
I want to work at the Keller, how do I go about applying for a job?
Please call us or send in your CV and we will look into your application. If you're looking for casual weekend work, or a full-time job we'll be happy to talk to you.
Alternatively please visit the Careers section of our main website.
